KingFast Factory Warranty

KINGFAST guarantees that all SSD products do not have any problem with material or design. If any workmanship defect is proven by KINGFAST to be attributable to a material or design fault of the product when under normal use, the warranty will provide repair services or replacement with equivalent equipment for any part of the product. The repaired or replacing item(s) under the warranty will be treated as they were sold by KINGFAST and have same functions with those in new products (replacements may be a refurbished product or contain furbished materials.

Duration of Warranty
KingFast offers all of its SSD products with 3 Years Warranty, from date of manufacture.

Scope of Warranty
Warranty terms only cover the hardware itself. Software contained in the product including pre‐installed contents and contents stored by consumers (video, photos and other data, etc.) is not covered by the warranty. Consumers must make a backup before sending their defective product for repair, or it will be erased once is sent.

Free repair service: SSD product that has any defect attributable to product design or material problems, provided that there is no exterior damage. Warranty void if label is removed or tampered.

Exclusions to Warranty Coverage: This warranty does not cover any damage due to improper use or broken or counterfeit; KingFast will not be eligible for repair.

RMA Policy
KingFast will repair or replace the defective SSD product within 20 Working days on the receipt of the RMA returns.

Warranty claims and returns for KingFast products that was procured through Key Distribution

When a product has a quality problem or failed the product can be returned to Key Distribution after completing the online warranty request form. The Retailer / Customer will be responsible for the shipping costs for all warranty claims.

Key Distribution
Contact details: Address: 51 Donovan Street, Glen Austin, Midrand, Gauteng, 1685
Contact details: Tel: 011 568 5254. Email: warranties@keydistribution.co.za
No items will be accepted for warranty claims without the completed online warranty request form.
Key Distribution will evaluate the product within 7 days and advise whether or not the warranty claim is successful.
In case of a successful warranty claim the product will be replaced within 20 business days by the same or equivalent product. Should a product replacement no longer be available, the Retailer / Customer will be refunded the full original purchase price.